Reference

Open data japan Terms & Conditions

data japan Terms & Conditions explain how your account, wallet activity and access to Live Dealer Lobby, mposort and Mega Fishing work.

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POLICY HELP ROUTES

Contact us about your account terms

A clear support route matters when a Terms & Conditions question affects your login, wallet status or access request. Start from the account support path and include the phone number linked to your account, the relevant payment rail and the time of the event. We can then locate the policy step without asking you to repeat the same details across separate requests. If you are in Bandung or elsewhere in Indonesia, access still depends on local law.

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Account access

If phone verification blocks account access, contact support through the account help path. Tell us whether the issue appears before login or after the verification step, and we will point you to the relevant Terms & Conditions section.

Wallet status

For a DANA, OVO, GoPay or QRIS question, keep the payment receipt and reference visible. We use those details to explain whether the account rule, wallet status or provider process controls the next step.

Policy request

To ask about a wording change, access decision or account restriction, send the request through support with your registered phone number. We will use the policy route rather than treating the message as a general lobby question.

DATA AND ACCESS

Protect your account under our terms

The Terms & Conditions also explain how we handle the account details needed to operate access and resolve policy requests.

Account details

We use the details connected to your account to manage login, phone verification and policy requests.

Cookies

Cookies can support sign-in continuity and remember page settings on your device.

Login security

Your login details are your responsibility under the account terms.

Payment records

A receipt from DANA, OVO, GoPay, QRIS, bank transfer or virtual account can help us trace a policy question.

Data retention

The policy describes why certain account and transaction records may be retained for service operation, checks and request handling.

Change requests

To request a correction or ask how your account data is handled, contact us through the policy support route.

Find answers about account conditions

These Terms & Conditions questions cover the points that usually matter before an Indonesian account is opened or used. We explain the access rule, phone verification, wallet records, cookies, policy changes and contact route in direct language. If your situation involves a specific payment reference or account decision, use support so we can check the relevant record rather than relying on a general answer.

You can read the current Terms & Conditions on this page before opening an account. The wording covers account access, phone verification, wallet activity, data handling and policy requests. Check the page again when we notify you about a change that affects your use of the service.

Yes. The account terms cover how DANA and QRIS activity may be connected to your account, while each provider can apply separate conditions. Keep your payment receipt and follow the amount and reference shown in the cashier path before contacting support.

Phone verification helps connect account access with the registered contact detail and can be required before you enter account features. If the verification step fails, do not create another account to bypass it; contact support with the registered phone number.

Access depends on local law, and you must use the service only where local law permits. The Terms & Conditions apply to your account even when you change device or location. If access changes after a location check, contact support for the relevant policy explanation.

Cookies can keep sign-in and page settings working on your device, but they do not replace the Terms & Conditions or change your account obligations. Clearing cookies may require another login or phone verification before you can reach the policy page.

Send a data or correction request through the policy support route using the phone number registered to your account. Describe the exact record or wording you want checked. A DANA, OVO, GoPay or QRIS reference can help when the request concerns wallet activity.

We may update the Terms & Conditions when account, payment or access procedures change. We will present the current wording on the policy page and may ask you to acknowledge it before continuing. If you do not understand a change, contact support before using that feature.

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